Homestead Motor Inn & Apartments Cancellation and Deposit Policy
We comply with the cancellation and deposit policy established by the
Bendigo Motel's Association
- If cash or cheque is used as a deposit it must be received within 48 hours of the booking being made, or such later time as agreed.
- If a credit card number is used the guest must provide
- The full card number
- The name on the card
- The 3 digit CVV security number from the back of the card (Mastercard, Visa, Diners) or the 4 digit number printed on the front of Amex cards
- Under normal circumstances the card would not be charged until the day of the stay.
- The credit card number may be checked to ensure validity, and a pre-authorisation may be obtained prior to arrival.
- At 6.00pm on day of stay the property may charge the card the full amount of the first nights stay if the guest has not yet arrived.
- If the guest has not cancelled the booking and fails to arrive, a copy of the receipt will be forwarded (if an address is available) and/or phone the guest to advise of the charge.
- The following are normal cancellation periods. (any variation to these standard arrangements will be advised at time of booking).
For bookings less than three nights:
- In off peak times all Bendigo properties will accept a cancellation up to 4pm on the day prior to the day of arrival, without charging a cancellation fee.
- In peak periods cancellations without fee will be accepted up to 4pm three days prior to the day of arrival
For bookings three nights or longer:
- In off peak times all Bendigo properties will accept a cancellation up to 4pm three days prior to the day of arrival, without charging a cancellation fee.
- In peak periods cancellations without fee will be accepted up to 4pm seven days prior to the day of arrival.
- For group bookings, or for extended stays beyond 14 days specific requirements will be advised at the time of booking.
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